Fi Money - Save & Invest Smart

from India 

Neobanque

App store Ranking : 4.6

Fondée en 2019

Private |

Fi is an Indian financial app with features that help you get better with your money.

Fi Money app screenshoot 2
Cadre de l'appareil
Fi Money app screenshoot 1
Cadre de l'appareil

Note: This review below has been generated using AI (12/04/2025 15:03:53), based on the analysis of App Store reviews from the last 90 days. The insights provided are derived from aggregated user feedback and aim to give you an overview of the app's current performance and user sentiment. More info here 

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Summary

Recent reviews from the last 90 days: Numerous recent reviews express extreme dissatisfaction with Fi Money, citing poor customer service, hidden/unexplained charges, account freezing without notice, app glitches, and difficulty closing accounts. Many users report unresponsive support channels and inadequate resolution to issues. Several reviewers mention deceptive practices and advise against using the app.

Pros:

  • - Some older reviews praised the app's interface, investment tracking features, and "smart deposit" options.
  • - One recent review mentioned the app is improving and becoming a good money manager, highlighting spend and investment tracking.
  • - Another recent review complimented the quick resolution provided by upgraded customer relations.

Cons:

  • - Poor Customer Service: Unresponsive email and chat support, long wait times, unresolved issues, rude and unhelpful agents, lack of phone support, and difficulty reaching human representatives are recurring complaints.
  • - Account Freezing/Access Issues: Many users report accounts being frozen without notice or explanation, often related to KYC or PAN updates, with difficulty getting accounts unfrozen. Others mention trouble logging in from new devices, with the app incorrectly flagging them as rooted/uncertified. Difficulty deleting accounts is also reported.
  • - Hidden/Unexplained Charges: Users report unexpected deductions, including debit card fees, international transaction fees, and "ECS/NACH charges" without adequate explanation. Complaints about a sudden increase in minimum balance requirements and associated penalties are also prominent.
  • - App Glitches/Technical Issues: Recent reports of app malfunctions, including failure to load benefits, inability to complete KYC, automatic quitting upon opening, and general unresponsiveness.
  • - Deceptive Practices: Several reviewers accuse Fi Money of deceptive practices, such as falsely citing "insufficient funds" when issues are caused by system errors and charging for failed transactions.
  • - Lack of Transparency: Users criticize the lack of transparency regarding fees and policy changes, especially regarding minimum balance requirements and changes to cashback programs.

Fi Money - Save & Invest Smart

Open a zero-balance Savings Account online in under 3 mins! As a money management platform, Fi Money is the perfect solution for all your financial needs. The only money management app you need. Via Fi you can open a savings account online, track your expenses, maximise your savings, automate UPI payment online, invest in Mutual Funds & build your wealth! You don’t need to look for other finance apps anymore; Fi Money is all you need.


Get a sleek VISA Debit Card with zero FOREX charges. Powered by cutting-edge tech, connect your other savings accounts to Fi to view a combined balance.


Why Try Fi?

*Money insured up to ₹5 lakh

*No minimum balance

*Zero FOREX markup

*No hidden fees

*Withdraw from any ATM

*24/7 Friendly customer support


FEATURES


Make sense of your personal finance instantly

- Open a new digital zero balance savings account via Fi in minutes

- Use Ask Fi, your intuitive personal finance assistant and get simple answers

- Fi encourages you to build better money habits & manage money online

- Categorise all your expenses automatically

- Fi’s Smart Statements tell you just what you need to know — in plain English.


Get rewarded for saving money

- FIT Rules: Set fun rules that automatically save for you.

- SIP 2.0: Automate investments and transfer money into Mutual Funds on a daily, weekly or monthly basis

- Use Fi regularly to make smart financial decisions, send UPI payments online, grow your wealth & earn curated rewards

- Money doesn’t grow on trees, but on Fi Money, you discover the joy of growing ‘Money-Plants’


You spend smarter, not lesser

- Create AutoSave, AutoPay & AutoInvest rules as you go.

- Smart Deposit: A flexible way to save — designed around you & your goals

- Instant money transfer: Fi Protocol works out the best mode with zero transaction charges

- Fi will auto-create a unique UPI ID for you! Set a secure UPI PIN yourself, then send/receive UPI payment & transfer money with BHIM UPI.


Safe & Secure

• Our licensed partner bank hosts every Digital Savings Account & Visa Debit Card.

• The funds in your zero balance account remain insured up to ₹5 lakh as per the Deposit Insurance and Credit Guarantee Corporation (DICGC)

• Fi Secure also gives you state-of-the-art internet security for your money


You remain in control

- Pay with your VISA Platinum Debit Card, by swiping, tapping and even go contactless!

- Lost/misplaced your card? Tap to order a new one. Or freeze it in-app


And much more!

● No jargon: We will always communicate with you in plain English.

● No paperwork: No branch visits, no queues & no tedious processes⏳

For more: Visit https://fi.money/

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