Robinhood - Investing for All

from United States of America (the) 

Courtier

App store Ranking : 4.2

Founded in 2013

Public | NASDAQ:HOOD 39.5B USD

Robinhood has commission-free investing, and tools to help shape your financial future. Sign up and get your first stock free. Limitations and fees may apply.

Robinhood app screenshoot 2
Cadre de l'appareil
Robinhood app screenshoot 1
Cadre de l'appareil

Note: This review below has been generated using AI (12/04/2025 12:37:44), based on the analysis of App Store reviews from the last 90 days. The insights provided are derived from aggregated user feedback and aim to give you an overview of the app's current performance and user sentiment. More info here 

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Summary

Recent reviews from the last 90 days: Overall sentiment is highly negative, with many users experiencing account restrictions, difficulty contacting customer support, and frustration with app glitches, particularly affecting options and crypto trading. Several users express concern over security and data privacy practices. While a few positive reviews mention ease of use, they are overshadowed by the numerous complaints about critical functionality and customer service.

Pros:

  • - User-friendly interface and easy to navigate (mostly older reviews, recent ones complain about new updates making the app more complex)
  • - Fractional shares and dollar-based investing options are convenient for smaller investors.
  • - Educational resources are helpful for beginners.
  • - Commission-free trading.
  • - Robinhood Legend provides a streamlined and organized experience (though limited features are mentioned as a con).
  • - Recent UI reversion to the classic style based on feedback is seen as a positive sign.

Cons:

  • - Account restrictions: Numerous recent reports of accounts being locked or restricted without clear explanations or timely resolution, causing significant financial strain and distrust. This appears to be a major ongoing issue.
  • - App glitches and instability: Increasing reports of freezing, crashing, slow performance, and inaccurate data, especially during critical trading times and affecting options and crypto. Issues with order executions, price discrepancies, and inaccurate average cost calculations are frequently mentioned.
  • - Terrible customer service: Overwhelmingly negative feedback on customer service, described as non-existent, unhelpful, slow to respond, and reliant on unhelpful chatbots. Difficulty reaching human representatives and lack of clear communication regarding account issues are major concerns.
  • - Crypto transfer limitations and issues: Stringent daily withdrawal limits for crypto and reports of unexplained blocks on crypto withdrawals, raising concerns about security and control over assets.
  • - Invasive data collection: Several recent reviews express concern over unnecessary data collection and privacy practices.
  • - Forced ID verification: Users frustrated by the requirement for selfies and multiple forms of ID for even simple actions, with reports of verification failures causing further access issues.
  • - Excessive marketing and pop-ups: Complaints about constant ads, upselling tactics, and intrusive pop-ups interrupting the trading experience.
  • - Lack of transparency and unexpected fees: Instances of hidden fees and unexplained charges, with users feeling misled and nickel-and-dimed.
  • - Lack of key features: Missing features such as combined stop-loss and take-profit for options, lack of business accounts, and no dedicated iPad app are frequently cited.
  • - Trivia issues: Recent negative experiences with trivia events not working correctly.

Robinhood - Investing for All

Robinhood helps you run your money your way. Trade stocks, options, ETFs, with Robinhood Financial & crypto with Robinhood Crypto, all with zero commission fees. Other fees may apply*.


BOOST EVERY DOLLAR FOR RETIREMENT

- Earn 3% extra on every dollar you contribute when you subscribe to Robinhood Gold (fee applies).

- It’s easy to start a transfer of any retirement account and earn 3% until April 30 with Gold. There’s no limit on dollars matched (terms apply).


COMMISSION-FREE TRADING

- Trade stocks, ETFs, and options commission-free

- Invest with as much or as little as you want, whether it be $1 or $1000


ADVANCED CHARTS ARE HERE

- Identify trends for your investing strategies with technical indicators like moving average (MA), relative strength index (RSI), and more.


LEVEL UP WITH ROBINHOOD GOLD

- Earn 5% on your uninvested cash. Terms apply.**

- Get bigger instant deposits (up to $50k)

- Margin investing with a competitive rate (if eligible)

- Stay on top of the market with Nasdaq Level II data & Morningstar research

- $5 monthly fee after 30 day free trial


ROBINHOOD CASH CARD

- Get your paycheck up to two days early with direct deposit***

- Earn 2% cash back on eligible gas and groceries purchases****

- Earn cash back when you spend on offers from participating brands


CRYPTO WITH NO COMMISSION FEES

- We charge 0% to buy/sell crypto.

- Own your coins and securely transfer them in and out of your account

- Trade Bitcoin (BTC), Ethereum (ETH), USD Coin (USDC), Dogecoin (DOGE), Avalanche (AVAX), Ethereum Classic (ETC) and more.


INVEST SECURELY WITH LIVE SUPPORT, 24/7

- Chat with a Robinhood associate for any questions you have.

- Our security tools, like 2-factor authentication, keep your account safe

- Protection for your holdings up to $500,000*****


Disclosures

Investing is risky, consider investment objectives & risks carefully before investing.


*View Robinhood Financial's fee schedule at rbnhd.co/fees.


**APY as of 11/15/23, and subject to change. Interest is earned on uninvested cash swept from your brokerage account to program banks.


***Early access to direct deposit funds depends on timing of the payer's submission of deposits and is not guaranteed. We generally make these funds available on the day the payment file is received which may be up to two days earlier than the scheduled payment date.


****Cash back on eligible gas and groceries purchases requires a qualifying direct deposit.


*****Member of SIPC. Securities in your account protected up to $500,000. For details, see sipc.org. This does not protect against a loss in the market value of securities.


IRA match: Contributions must come from an external account and must be held in the Robinhood IRA for at least five years to avoid the possibility of a withdrawal fee


Robinhood Money, LLC (RHY) (NMLS ID: 1990968) offers a spending account and the Robinhood Cash Card. The Robinhood Cash Card is a prepaid card issued by Sutton Bank, Member FDIC, pursuant to a license from Mastercard®. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.


Cryptocurrency trading is offered through an account with Robinhood Crypto (NMLS ID: 1702840).


Fractional shares are illiquid outside of Robinhood & are not transferable. Not all securities are eligible for fractional share orders. Learn more at robinhood.com


Securities trading offered through Robinhood Financial LLC, member SIPC. See our Customer Relationship Summary at rbnhd.co/crs.

Robinhood Financial LLC and Robinhood Crypto, LLC are wholly-owned subsidiaries of Robinhood Markets, Inc. 2784095


There are additional, unique risks with trading outside of regular market hours you should be aware of before making an investment decision, including the risk of lower liquidity, increased volatility, greater spreads, and pricing uncertainty. Robinhood 24 Hour Market is from Sunday 8 PM ET - Friday 8 PM ET.


Robinhood, 85 Willow Road, Menlo Park, CA 94025.

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