Nubank - Conta e Cartão

from Brazil 

Neobank

App store Ranking : 4.8

Founded in 2013

Public | NYSE:NU 55.4B USD

Nubank app screenshoot 2
Device frame
Nubank app screenshoot 1
Device frame

Note: This review below has been generated using AI (12/04/2025 12:37:44), based on the analysis of App Store reviews from the last 90 days. The insights provided are derived from aggregated user feedback and aim to give you an overview of the app's current performance and user sentiment. More info here 

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Summary

Recent reviews from the last 90 days: Many recent reviews highlight significant issues with the app's functionality, including frequent crashes, errors, slow performance, and login problems, especially after the latest updates. Users also report difficulties with pix transactions, boleto payments, and accessing investments. Some express frustration with the lack of credit limit increases and unhelpful customer service.

Pros:

  • - User-friendly interface (mentioned in older reviews)
  • - Good for basic banking needs (older reviews)
  • - "Caixinhas" savings feature appreciated (older reviews)
  • - Some users report good customer service experiences (mixed, but more in older reviews)

Cons:

  • - App instability and crashes (recurring and recent)
  • - Login issues, especially after updates (recent)
  • - Problems with pix transactions, often failing or freezing (recent)
  • - Difficulty paying boletos (recent)
  • - Problems accessing investment information (recent)
  • - App extremely slow and lagging (recent)
  • - Superaquecimento no iPhone 15 pro (recent)
  • - Difficulty increasing credit limits (recurring and recent)
  • - Unhelpful or unresponsive customer service (recent)
  • - Removal of useful features in recent updates (e.g., exportable fatura, Nu Score)
  • - Complicated and confusing interface (recent)
  • - Poor handling of account cancellations and refunds (recent)
  • - Difficulty accessing account information (recent)
  • - Lack of features compared to competitors (e.g., cashback, international transactions)
  • - High interest rates on loans and credit (recurring and recent)
  • - Inconsistent application of dark mode (recent)
  • - App has become worse with time (recent)
  • - Poor security, including unauthorized charges and account takeovers.

Nubank - Conta e Cartão

O Nubank nasceu para acabar com a complexidade dos bancos tradicionais e devolver o controle da vida financeira nas mãos de cada um.


Somos a maior empresa de tecnologia em serviços financeiros da América Latina. E é por isso que nosso aplicativo foi criado para refletir tudo no que acreditamos.


Com ele, você tem uma experiência transparente, simples e justa. Como sempre deveria ser. Uma experiência que fica mais completa por usarmos tecnologia própria.


Assim, além de estar mais seguro, você pode estar sempre no controle de tudo. Controlando gastos, transações, transferências, pagamentos e emissão de boletos de forma intuitiva e integrada.


Sem pegadinhas, tarifas inexplicáveis e sem nenhum asterisco para dizer o contrário.


E para você que ainda está lendo essa descrição, uma lista especial de descomplicações para quem escolhe ser Nu:


- NuConta gratuita

- Atendimento humano e focado no que é melhor para você

- Cartão de crédito sem anuidade e aceito em todo o mundo

- Simplicidade e paz de espírito

Ratings and reviews

See what others are saying before you choose your neobank.

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