Trade Republic - Broker & Bank

from Germany 

Broker

App store Ranking : 4.5

Founded in 2015

Private |

Trade Republic app screenshoot 2
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Trade Republic app screenshoot 1
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Note: This review below has been generated using AI (12/04/2025 15:03:53), based on the analysis of App Store reviews from the last 90 days. The insights provided are derived from aggregated user feedback and aim to give you an overview of the app's current performance and user sentiment. More info here 

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Summary

Recent reviews from the last 90 days (assuming today's date is April 15, 2025): Overwhelmingly negative sentiment dominates recent reviews, primarily due to appalling customer service. Users report inaccessible support channels, unanswered queries regarding locked accounts and missing funds, and unresolved technical issues. Several mention considering legal action or switching platforms due to the lack of support and transparency.

Pros:

  • - Easy-to-use interface and generally good app design (mentioned in older and some newer reviews).
  • - Low trading fees (mentioned less frequently in recent reviews).
  • - Good for simple investing and savings accounts (older reviews mostly).
  • - Depot transfers generally work well (older review).

Cons:

  • - Appalling Customer Service: Completely inaccessible or unresponsive support via email, in-app chat, or phone. This is the most dominant and recurring complaint in recent reviews.
  • - Account Issues: Locked accounts without explanation, difficulty accessing funds, and delays in receiving matured bond payments. These critical issues remain unresolved.
  • - Technical Issues/Bugs: FaceID bug on iPhone 14 Pro, app crashing during ID verification, inability to reset PIN, issues with placing market orders, problems associating primary accounts, and inaccurate portfolio charts.
  • - Lack of Transparency: Hidden fees (specifically mentioned regarding selling certain cryptocurrencies), missing explanations for account actions, and vague updates regarding app improvements.
  • - Missing Features: Limited historical data for stock sales (5 years), lack of two-factor authentication, no options trading, poor YTD stats, no stop-loss for crypto, no joint accounts, no iPad app, and no widgets.
  • - Push notification issues: Continued notifications despite being disabled.
  • - Unfulfilled bonus promises: Reported issues receiving promised signup bonuses.
  • - Speculative Trading Practices at Lower Interest Rates: Concern over potential speculative activity with user funds following ECB interest rate drops.

Trade Republic - Broker & Bank

The smartest way to invest, spend and bank.

Earn 3.75 % interest on unlimited cash. Get your subscription free card to spend and earn 1 % Saveback. Invest easily and safely with just 1 €.


Earn while you spend

- Activate 3.75 % annual interest with your new Trade Republic IBAN and earn money every month on unlimited cash balances.

- No monthly subscription fee. Unlimited free ATM withdrawals worldwide above 100 €.

- Earn 1 % Saveback on card spending into your savings plan. You can earn Saveback on up to 1,500 € in monthly spending. To qualify, invest at least 50 € monthly in savings plans.

- Round up card payments and invest spare change on the go.


Save now for later

- Invest with just 1 € in stocks, ETFs or crypto. No hidden fees, easy and safe.

- Savings Plans on ETFs or stocks to invest continuously for long term wealth.

- Bonds to lock in high interest for years and get regular payments. Start with 1 €, sell anytime.

- Derivatives trading with premium partners: Citi, HSBC, Société Générale or UBS.


Trusted by millions

- Over 4 millions users and 35 billions € of assets across 17 European countries.

- German bank regulated by BaFin and Bundesbank.

- Publicly regulated exchange and better spreads than the reference market.


We are on a mission to empower everyone to create wealth with easy, safe and free access to the financial system.


Disclaimer: Not all of the before mentioned services are available in all the markets. The scope and availability of our Stock, ETF, Savings Plan, Crypto, Bonds and Derivative offering may vary according to the country. Please refer to our website for more information.


Brunnenstr. 19-21

10119 Berlin, Germany

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