Aktia - Mobile bank

from Finland 

Neobank

App Store Bewertung : 4.7

Founded in 1991

Private |

Aktia app screenshoot 2
Geräterahmen
Aktia app screenshoot 1
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Note: This review below has been generated using AI (12/04/2025 12:37:44), based on the analysis of App Store reviews from the last 90 days. The insights provided are derived from aggregated user feedback and aim to give you an overview of the app's current performance and user sentiment. More info here 

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Summary

Recent reviews from the last 90 days: User feedback in the last 90 days has been overwhelmingly negative. Major complaints focus on the recent update breaking the app's functionality, especially on iPads, and the app's bleak, uninspired redesign. Users express frustration with the lack of modern features and the continued reliance on outdated authentication methods.

Pros:

  • - "Super easy user friendly apps" (This positive review is older and therefore less weighted, but still included for completeness.)

Cons:

  • - App broken/malfunctioning on iPads after recent update (major recurring complaint)
  • - Dull, uninspired, black and white redesign making the user experience bleak and depressing.
  • - Lack of modern features (analytics, insights, new tools).
  • - Continued reliance on paper authentication lists.
  • - Poor scaling on iPads.
  • - General glitches and problems persisting for at least six months.
  • - Lack of innovation and attention to customer experience compared to competitors.

Aktia - Mobile bank

The Aktia Mobile Bank offers a versatile way of managing your finances, regardless of time and location.



Start using the Aktia Mobile Bank


Initially you register with your Aktia banking credentials, after which you can log-in and verify transactions with your fingerprint and / or with a PIN-code of your choice.



With the Aktia Mobile Bank you can:


• Log-in and verify transactions easily and safely with your fingerprint and / or with a PIN-code of your choice

• Follow your balances and transactions of your accounts and cards, in real time

• Pay invoices and make transfers between accounts, also with a barcode reader

• Order and verify e-invoices

• Stay up-to-date on your investments and save in funds

• Apply for Aktia Consumer Loan (you will get the decision within one working day)

• Contact us with a message when you need help

To use the Aktia Mobile Bank, you will need

iOS 9.0 or a newer version of the OS


The Aktia Mobile Bank asks for


• Access to the camera, to read barcodes when paying invoices



Read more on https://www.aktia.fi/fi/paivittaiset-raha-asiat/mobiilipankki


Need help? https://www.aktia.fi/fi/asiakaspalvelu


Call our Customer Service, phonenr 010 247 010 (working days. between 8–20).

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