BankMobile Vibe - Digital banking on demand!

from United States of America (the) 

Neobank

App Store Bewertung : 4.2

Gegründet in

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BankMobile Vibe app screenshoot 2
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BankMobile Vibe app screenshoot 1
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Note: This review below has been generated using AI (12/04/2025 12:37:44), based on the analysis of App Store reviews from the last 90 days. The insights provided are derived from aggregated user feedback and aim to give you an overview of the app's current performance and user sentiment. More info here 

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Summary

Recent reviews from the last 90 days: Many recent reviews express extreme frustration with app functionality, especially account access and money transfers. Users report being locked out of their accounts, difficulty contacting customer service, and unhelpful support when they do connect. Several reviewers mention problems with deposits, including long processing times and inability to link external accounts.

Pros:

  • - Some users find the app easy to use and convenient.
  • - A few long-term users appreciate the app's evolution and features.
  • - Direct deposit arrival is sometimes mentioned as being faster than traditional banks.

Cons:

  • - App functionality/Account Access: Frequent app crashes, login issues, and being locked out of accounts are major recurring complaints. Users struggle to reset passwords and regain access.
  • - Customer Service: Many users describe customer service as unhelpful, rude, and unable to resolve issues. Long wait times are also a common complaint.
  • - Money Transfers/Deposits: Transferring money to and from external accounts is reportedly difficult or impossible. Deposits, including direct deposits, sometimes experience significant delays.
  • - Lack of Transparency: Vague transaction descriptions ("point of sale," "merchant purchase") make it difficult to track spending.
  • - Monthly Fees: Some users dislike the monthly service charge, especially students.
  • - Verification Issues: Difficulty verifying identity and enabling accounts is a recurring problem, leaving users unable to access their funds.

BankMobile Vibe - Digital banking on demand!

Smart, digital banking on the move with the BankMobile Vibe app.


Download the app today and:


• NEW! Cash back Offers! Earn cash back³ on purchases from merchants at over 40,000 online locations and over 12,000 local locations.


• Get paid up to 2 days early with direct deposit¹


• Send and receive money with other vibe customers instantly with no fee via Vibe 2 Friend


• Quickly lock your debit card if you misplace it


• Add your card to Apple Pay®


• Stay in the know on your account activity with alerts


• Check your balance, view recent transactions, and transfer money to and from external accounts


• Make your money work for you by taking advantage of our interest-bearing accounts


• Deposit your checks in a flash with mobile check deposit


• Locate the nearest fee-free Allpoint® ATM² to withdraw cash


• Set up one-time or recurring payments to pay your bills



1 Funds from payroll-related direct deposits may be made available up to two days early. Early access to payroll deposits applies to the direct deposit of funds from your employer. Employer direct deposits vary and, as a result, it is not possible to guarantee early access to your pay. Factors that will affect this include the sender’s deposit description used and the timing of their submission of deposit. In order to provide this service, we generally post such details on the same business day we receive the notice that the deposit is scheduled, which may be up to two (2) business days earlier than the payer’s scheduled payment date. In general, benefit checks (direct deposit or otherwise) from the federal or state government will not be eligible to early access based on the parameters we use. As an example, benefits that generally would not receive early access include but are not limited to unemployment, retirement, pension, civil service, railroad retirement and veteran’s payments.


2 Allpoint ® ATM location, availability, and hours of operations may vary by merchant and is subject to change.


3 See Cash Back Terms and Conditions for further details. Merchants listed in the Offers sections are in no way affiliated with BM Technologies, Inc., nor are they considered sponsors or co-sponsors of the program. All trademarks are the property of their respective owners. Earned cash back will be credited to your BankMobile checking account within ninety (90) calendar days from the time the qualifying transaction has been posted to your BankMobile checking account.


© 2024 BMTX, Inc., a wholly owned subsidiary of BM technologies, Inc. All rights reserved. Digital banking platform powered by BMTX, Inc. BankMobile banking products and banking services are provided by First Carolina Bank, Member FDIC and Equal Housing Lender. The BankMobile Debit Mastercard® card is issued by First Carolina Bank pursuant to license from Mastercard International Incorporated. The card is administered by First Carolina Bank. Mastercard and the Mastercard brand mark are registered trademarks of Mastercard International Incorporated. All other names and logos are owned by their respective owners.

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