Carbon - Mobile Banking & Loans

from Nigeria 

Neobank

App Store Bewertung : 4.5

Gegründet in

Private |

Carbon is a financial services provider of Instant loans, Buy Now Pay Later & Savings. For a reliable loan app in Nigeria, get Carbon https://www.getcarbon.co/

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Note: This review below has been generated using AI (12/04/2025 15:03:53), based on the analysis of App Store reviews from the last 90 days. The insights provided are derived from aggregated user feedback and aim to give you an overview of the app's current performance and user sentiment. More info here 

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Summary

Recent reviews from the last 90 days (assuming today's date for evaluation and acknowledging lack of timestamps in provided data, making it impossible to filter by the past 90 days specifically): Overwhelmingly negative, with users reporting significant issues related to loan applications, hidden/non-refundable fees, poor customer service, and potential fraudulent activity. Many users feel scammed after paying fees without receiving loans or being able to access services. Several reviewers warn others not to download the app.

Pros:

  • - One user considered the app "the best," but this contrasts sharply with the majority of opinions and lacks specific details.
  • - An older review mentioned the app being "nice," but this positive sentiment is not reflected in more recent feedback.

Cons:

  • - Loan application issues: Numerous reports of loan applications being rejected even after paying a non-refundable 500 naira fee. Some users report being charged multiple times without loan approval. Inability to edit loan duration.
  • - Hidden/non-refundable fees: The 500 naira application fee is a recurring complaint, especially since it's non-refundable even with loan rejection. This is perceived as unfair and deceptive.
  • - Poor customer service: Users report difficulty contacting customer support and a lack of helpful responses when they do manage to connect.
  • - Suspected fraudulent activity: Multiple users believe the app is a scam designed to collect personal information and steal money. Concerns raised about unauthorized loans and lack of refunds.
  • - Technical issues: Difficulty linking bank accounts and debit cards. General app instability and loading problems.
  • - Lack of transparency: Users question the lack of a physical office or clear contact information, adding to the suspicion of fraudulent activity.
  • - Inconsistent service: The app's functionality appears unreliable and prone to errors, leading to frustration and wasted time for users.

Carbon - Mobile Banking & Loans

Total control of your finances is possible! Meet Carbon, a credit-led pan-African digital bank, your all-in-one app for easy money management.

Track and simplify your personal finances with our easy spending and payment options.

Say goodbye to hidden bank charges, long queues, and endless paperwork.


Carbon’s digital banking services are designed to change the way you bank, pay, spend, and earn.


Change the way you Earn with Carbon

With Carbon, your money is always working for you. Save smart and earn more with up to 15.5% interest per annum on your savings.


Change the way you achieve your goals

We’ve made loans easily accessible to you to help you reach your goals and stay in control.

*What you need to know about our loans;

•Loan amounts range between ₦2,500 to ₦1,000,000 with repayment periods from 61 days to 12 months at monthly interest rates that range from 4.5% to 30%

•Repayment periods range from 61 days to 365 days with Annual Percentage Rates (APRs) from 5% - 36%. No processing costs. Late repayment fees apply.

•No collateral or guarantor necessary

•No hidden fees

•You unlock higher loan amounts by repaying early and carrying out other transactions on the app.

•Representative example: Loan amount of ₦1,000,000 borrowed for 12 months. Monthly Interest Rate: 4.5%. Total amount payable: ₦1,540,000.

•0.03333% per day late fee


Change the way you Pay with Carbon

Say hello to Carbon Zero, our Buy Now Pay Later product. Spread payments for any purchase with your Carbon debit card into four installments for anything you love and pay over four interest-free installments.


You’re always in control

The Carbon debit card is your passport to financial freedom and security. Freeze your card temporarily or permanently, cancel or deactivate your card, reset your card pin, set recurring transactions, and customize the names of your saved beneficiaries, all in your Carbon app.


Safe and secure banking

Deposits are NDIC insured. Carbon Microfinance Bank is licensed and regulated by the Central Bank of Nigeria with the RC number: 1642222.


Carbon products include:

Carbon savings

Carbon loans

Carbon Zero

Carbon debit cards

Carbon SME loans


Join over 3 million customers who trust Carbon to save, spend, and manage their finances on the go. Start banking with Carbon today.


Instant loans whenever you need them.

We’ve made loans easily accessible to you to help you reach your goals and stay in control. Unlock higher loan amounts by repaying early and carrying out other transactions on the app. Who needs cash when you’ve got a Carbon debit card #PinkPassport. Spend and earn in one place with Carbon. Enjoy 1% cashback monthly on every card (POS) transaction. Terms and conditions apply.


Here’s why you’ll love Carbon:

Your Carbon bank account allows you to do more than store money. Instead of fees, we give you 1% of your account balance every month. Enjoy free transfers, zero maintenance fees, and instant loans of up to 1 million.


Instant Loans are available 24/7

We’ve made access to credit easy and simple. Get the best loans in Nigeria with our secure bank loans. Available 24/7, no collateral or guarantor necessary.


No hidden fees ever

You can bank on our transparency. Carbon gives you a clear breakdown of your transactions.


Real-time alerts

Where your money goes doesn't have to be a mystery. Receive instant notifications for every incoming and outgoing transaction.


Fast, simple, and secure payments

Transact in seconds, send and receive instant bank transfers, and enjoy instant reversals on failed transactions.


Reliable customer support

Focus on having fun. We’ve got an amazing team of customer service for urgent queries, so we’re always here. You can always reach us to raise queries or learn more about our services via our different support channels. We’d love to hear from you!

Change the way you Spend with Carbon

Ratings and reviews

See what others are saying before you choose your neobank.

Carbon Alternatives

F.A.Q.

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