EQ Bank -

from Canada 

Bank

App Store Bewertung : 4.8

Founded in 1970

Public | TSX:EQB

Smart banking that earns more

EQ Bank app screenshoot 2
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EQ Bank app screenshoot 1
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Note: This review below has been generated using AI (12/04/2025 15:03:53), based on the analysis of App Store reviews from the last 90 days. The insights provided are derived from aggregated user feedback and aim to give you an overview of the app's current performance and user sentiment. More info here 

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Summary

Recent reviews from the last 90 days: Users consistently report login issues, slow loading times, and difficulty accessing funds. Frustration with the app's functionality is a recurring theme, with some users considering leaving the bank due to these problems. Several users have also highlighted reduced transaction visibility and unhelpful UI changes in recent updates.

Pros:

  • - High interest rates (mentioned in older reviews, still relevant).
  • - Free banking services, no monthly fees.
  • - Easy cheque deposit feature (though some report issues).
  • - Good UI/UX design (mentioned in some older reviews).
  • - Easy account and card management for budgeting.

Cons:

  • - App login issues: Frequent inability to log in, especially with FaceID; error messages received; password reset function not working.
  • - Slow loading times: App and website are slow, especially for transfers; delays impact time-sensitive transactions.
  • - Reduced transaction visibility: Recent updates have decreased the number of transactions viewable at once and removed running balance and sender information from the e-transfer list.
  • - Lack of key features: No Apple Pay, no in-app account deletion, no scheduled e-transfers, no spending trackers/goals.
  • - Poor customer service: Long wait times and unhelpful support when issues arise.
  • - Technical difficulties: Frequent system issues and error messages preventing transactions and access to funds.
  • - Unintuitive money transfers: Moving money between accounts or externally isn't straightforward. Can't transfer cents.

EQ Bank -

Tired of the take? Then it’s time to MAKE BANK—from anywhere—using the EQ Bank mobile app*.



Some other banks take and take when they should be helping you make. That’s why at EQ Bank, we offer high interest on every dollar—without ever taking monthly fees. You can do all of your everyday banking tasks like check your account balances, deposit cheques, transfer funds, pay bills, and send money with our redesigned user-friendly mobile app. You can also buy a GIC in seconds (learn more at the website below) and so much more with updated features to help you manage your money.



And that’s not all. There’s no paperwork, no accounts you don’t need, and no minimum balance restrictions, just seamless digital banking—and a dedicated Customer Care team that’s available well past brick-and-mortar business hours.



Download the EQ Bank mobile app for iOS today. If you already have an EQ Bank account, sign in using your email address and password. If you don’t have an account, you can sign up right from the app. It only takes a few minutes!



PRIVACY



EQ Bank collects, uses, and discloses the information that you provide to us in accordance with your account agreement(s) with us and our Privacy Agreement, available at eqbank.ca/legal/Privacy-Agreement.



LANGUAGES



Supports English and French (Quebec only)



LEGAL



When you select to install the EQ Bank mobile app, you consent to the installation of this app and to any future updates or upgrades, which may be automatically installed depending on your device or operation system’s settings or the settings you have selected. You can withdraw your consent at any time by uninstalling this app. For help removing or disabling the EQ Bank mobile app, you can contact us using the information listed below.



EQ Bank does not sell, promote, or otherwise provide financial services or products referred to in this app outside of Canada. You should not access this app if you are not a resident of Canada. Some services are not available to Quebec residents.



*The EQ Bank mobile app is operated by EQ Bank. EQ Bank is a trade name of Equitable Bank.



CONTACT



If you have any questions, please do not hesitate to contact us at 1-844-437-2265, or email us at contact@eqbank.ca.



Learn more at eqbank.ca.

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